Mark Marchand

Mark Marchand

Founder of Seawalker Tech. Helps associations streamline Nimble AMS operations and deliver outstanding membership and event experiences.

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Mark Marchand has a deep, end-to-end Nimble AMS background that spans pre-sales, product delivery, and hands-on client implementations.
At Community Brands (now Momentive Software), Mark served as the sole Sales Engineer, delivering 100+ onsite and remote demos of Nimble AMS and rapidly prototyping solutions to address prospects’ critical business issues under tight deadlines.
Mark then moved into an App Builder role, building new Nimble AMS features and improvements on the Salesforce platform and authoring technical documentation.
Since founding Seawalker Tech in 2020, Mark has focused on Nimble AMS solution architecture, integration architecture, and Salesforce-based implementation work, successfully launching 11 national professional and trade associations on the platform.
Mark's capabilities include designing data models and user experiences, building on Salesforce (Sales Cloud, Service Cloud, and Experience Cloud) in a Nimble context, and producing clear deliverables such as high-fidelity mockups, prototypes, and user stories that remove ambiguity and keep projects moving.
Mark is also fluent in the "under-the-hood" layer where it matters, including SOQL and front-end web technology (HTML, CSS, JavaScript), which helps bridge the gap between business goals, system configuration, and member-facing experiences.
Is Your Community Hub Showing Stale Data After Login? Here's Why.

Is Your Community Hub Showing Stale Data After Login? Here's Why.

A behind-the-scenes Salesforce infrastructure change may be causing your Community Hub to serve outdated content to logged-in members. Find out if your site is affected and what to do about it.

Why Your Community Hub Navigation Menu Won't Stay in Order

Why Your Community Hub Navigation Menu Won't Stay in Order

If your Community Hub navigation menu items keep jumping around or ignoring your sort order, there's a subtle but important reason — and a few traps to avoid along the way.

What "Colleague" Actually Means in Nimble AMS Event Registration

What "Colleague" Actually Means in Nimble AMS Event Registration

The "Register a Colleague" feature in Nimble AMS Community Hub is more restrictive than most associations expect. Here's what's really going on under the hood.

Revolutionizing Royalty Management for a Professional Association

Revolutionizing Royalty Management for a Professional Association

How a leading professional association replaced a looming manual royalty process with a streamlined, automated system built on Nimble AMS — saving time, eliminating errors, and keeping authors happy.

Why Your Nimble AMS Confirmation Emails Aren't Sending (And How to Fix It)

Why Your Nimble AMS Confirmation Emails Aren't Sending (And How to Fix It)

Order confirmation emails not sending from Community Hub? Here's the systematic debugging checklist I use every time.

Is Nimble AMS Worth It?

Is Nimble AMS Worth It?

Nimble AMS is like a puppy. You can train that puppy to be a very sweet, loyal, loving dog OR you can mistreat it and it can become your worst nightmare.

Understanding the Behavior of the Nimble AMS “AR Trial Balance” Extension

Understanding the Behavior of the Nimble AMS “AR Trial Balance” Extension

We’ve worked with many Nimble AMS clients, and unbeknownst to many of them is that Nimble has a very handy tool for calculating AR as of a past date.